All Systems Operational
SageSure Agent Portal Operational
Quoting and Binding Operational
Payment Processing Operational
Address Validation Operational
Replacement Cost Estimation Operational
Insurance Score Retrieval Operational
Loss History Retrieval Operational
Quote and Policy Search Operational
Document Accessibility Operational
Policy Management Operational
NFIP Flood Platform Operational
Login & Password Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020
Resolved - This incident has been resolved.
Feb 11, 09:47 EST
Monitoring - Reports of payment issues have subsided and we are monitoring the payments system.
Feb 11, 08:38 EST
Update - We are continuing to investigate an error some users are experiencing when they click "Make Payment". Some users have been able to workaround this issue by clearing their browser cache and restarting their browser session.

If you are impacted by this error, please call Policy Services at 1-877-304-4785 to complete the payment.
Feb 10, 15:48 EST
Update - We are continuing to investigate this issue.
Feb 10, 10:20 EST
Investigating - We are currently investigating reports of issues when attempting to make a payment.
Feb 10, 09:34 EST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.